Find Avondale Police Records
Avondale police records are maintained by the Avondale Police Department in the west Phoenix metro area. The department serves approximately 97,000 residents. You can request incident reports and other law enforcement documents through their GovQA portal or by visiting the police station in person. Avondale PD uses a four-day work week, so plan visits accordingly.
Avondale Police Quick Facts
How to Request Avondale Police Records
Submit requests through the GovQA portal. Create an account to submit requests, track progress, and pay fees online. The system sends notifications when your records are ready for pickup or download. GovQA keeps a record of all your submissions so you can check status anytime.
You can also visit the police station at 11485 W Civic Center Dr, Avondale, AZ 85323. Call (623) 333-7002 for records questions. The non-emergency line is (623) 333-7001. General phone is (623) 333-7000. Hours are Monday through Thursday from 7:00am to 6:00pm. The longer daily hours offset the compressed work week. Staff handle a high volume of requests each day.
Important: Avondale uses a four-day work week, so the office is closed Fridays. Plan your visits around this schedule. Online requests through GovQA can be submitted any time, but staff only process them Monday through Thursday. If you need records for a court date or insurance deadline, submit your request early to account for the limited office days.
For traffic accident reports, Avondale participates in the BuyCrash online system. Visit BuyCrash to search for and purchase collision reports. Reports are usually available within two weeks of the crash. This is faster than going through the general records request process. BuyCrash adds a service fee to the base report cost, but the convenience of 24/7 access makes it worthwhile for most people.
Processing times vary based on what you request. Simple incident reports are ready within a week or two. Video requests take longer because staff must review footage and redact faces, license plates, and other protected content. Complex requests involving multiple cases or extensive video may take several weeks. The department will contact you if they need more information to locate your records.
Avondale Police Records Fees
Fees for Avondale police records follow Arizona statute guidelines. The GovQA system provides cost estimates when you submit your request. Standard paper copies are charged by the page. Video recordings have a separate fee based on review time. The department will send you a total before processing begins so there are no surprises.
Video recordings cost up to $46 per hour of footage reviewed under ARS 39-129. This state cap applies to body camera footage, dash cam video, and other recordings. Staff must watch all video to identify and redact protected content. Faces of minors, victim information, and certain sensitive details get blacked out before release. This takes time, which is why video costs more than paper records.
Crime victims receive free copies under ARS 39-127. This covers police reports, audio recordings, and video from their case. Identify yourself as a victim when you submit your request. Staff will verify your status in the case file. This benefit applies to victims of Part I crimes like assault, robbery, and burglary. Domestic violence and sexual offense victims also qualify. You get one free copy of all records from your case.
Payment can be made online through GovQA with a credit or debit card. The portal accepts major cards and processes payments securely. You can also pay in person at the station with cash or card. Records are released after payment clears. For large requests, the department may require a deposit before starting work.
Arizona Public Records Access
ARS 39-121 gives the public access to police records during office hours. Avondale police records fall under this law. You do not need to explain why you want the records. Anyone can request records regardless of their reason or where they live. Requesters do not need to be Arizona residents.
Some records have restrictions under state and federal law. Active investigations may delay release until the case is closed. This protects ongoing police work and witness safety. Records involving juveniles have names and identifying details redacted. Victim information is protected in sensitive cases. Medical records, social security numbers, and home addresses are typically blacked out.
The department must respond to your request within a reasonable time. There is no set deadline in Arizona law, but agencies cannot ignore requests indefinitely. If your request is denied, the department must explain why in writing. You can appeal denials by requesting a review or consulting with an attorney about your options.
Avondale Police Contact Information
Contact the department for Avondale police records requests.
Police Station:
- Address: 11485 W Civic Center Dr, Avondale, AZ 85323
- Records Phone: (623) 333-7002
- Non-Emergency: (623) 333-7001
- General Phone: (623) 333-7000
- Hours: Monday-Thursday 7:00am-6:00pm
Online Portal: pd-avondaleaz.govqa.us
Avondale and Maricopa County
Avondale sits in Maricopa County in the western Phoenix metro area. For incidents outside city limits, contact the Maricopa County Sheriff's Office. MCSO handles unincorporated areas around Avondale. The sheriff has a separate records request process through their Phoenix headquarters.
Arizona Department of Public Safety handles incidents on state highways. If your incident happened on Interstate 10 or another state route, DPS may have the report instead of Avondale PD. Check your paperwork to see which agency responded. The case number prefix usually indicates the responding agency.
Avondale police handle incidents within city limits. The department has grown along with the city's population over the past two decades. If you are not sure which agency has records you need, call the Avondale PD records line at (623) 333-7002. Staff can confirm whether they have a report on file or direct you to the right agency.
Nearby Arizona Cities
These cities are near Avondale and have their own police departments.